Terms & Conditions

Last Updated: January 20, 2018

 

General Terms & Conditions

The bookings and travel arrangements made by Knutson Travels (The Knutson Company, LLC dba Knutson Travels) are in consideration of the mutual promises contained in these terms and conditions, and other good and valuable consideration, the receipt, adequacy and sufficiency is hereby acknowledged by the parties, the parties further agree as follows:

 

Terms of Use

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Invoices & Itineraries

Knutson Travels aims to be as eco-conscious as possible and are committed to being 100% paperless. Through earthtravels we send your travel documents via email, cutting out the need for printing. If you do not have access to email, please sign up for a free service; i.e. Microsoft, Yahoo, Gmail, etc.

 

Prices

All prices are per person and based double occupancy accommodations as noted per itinerary, English-speaking qualified guides and lecturers, air-conditioned transportation (car or bus) and transfers, meals as described in itineraries, and baggage handling. Tour Prices are per person in U.S. Dollars. Prices, unless otherwise stated for the specific tour, do not include passport and visa fees, gratuities, laundry, all drinks except those served with meals, room service, phone calls, telexes, faxes, excess luggage. All tour-specific inclusions and exclusions are listed for each tour.

 

Payment Conditions & Refunds

A deposit of $500 USD per person is required when reservations are made and are 100% refundable within 30 days of deposit date. After 30 days your deposit becomes non-refundable and will be forfeited should you decide to cancel your reservation. Deposits made 60-90 days before tour departs become non-refundable on the final payment due date. Deposits made less than 60 days before a tour departs is non-refundable. Final payment is due 60 days prior to departure. Cancellation: Must be made in writing. We only accept credit cards as payments for our tours.

 

Cancellation / Refunds

Deposit towards booking constitutes full knowledge and acceptance of our cancellation policy. Cancellation must be received in writing, along with all travel documents, before it will be processed. Regardless of the cause, the following terms will apply upon cancellation. Previously transferred tours are not eligible for refunds!
– Deposit is refundable within 30 days of deposit date.  After 30 days or within 60 days of tour date, your deposit becomes non-refundable.
– 45 – 59 days before departure: 50% of tour price refunded.
– 20 – 44 days prior to departure: 25% of tour price refunded.
– 19 days or less prior to departure: No refund.
Knutson Travels reserves the right to cancel or postpone the tour prior to departure for any reason including insufficient number of participants. Knutson Travels has the right to substitute or change the tour. If we cancel a tour you have reserved, the entire amount you have paid to Knutson Travels for the applicable tour will be refunded to you within 14 days after the tour’s cancellation, as required under Florida State law. Or, you may choose to transfer to another tour with seats available (see “Transferring to another tour,” below). Once this occurs, Knutson Travels and its representatives have no other obligations to tour members on cancelled trips including any additional costs or fees related to the issuance and/or cancellation of airline tickets or other travel reservations not made by Knutson Travels.

 

Transferring to another Tour

Change in plans? Up to 60 days prior to your tour’s departure, you can transfer to any other tour with seats available (no time limit), applying your existing deposit and with no transfer fee. If you transfer to a different departure date for the same itinerary within 1 year of original departure, your initial tour price will be honored. If you transfer to a different tour itinerary, that tour’s price, effective on the date we confirm your tour transfer, will be applied. Transfers less than 60 days before your tour’s departure are not possible, please see cancellations/refunds in the previous section.

 

Circumstances Beyond Our Control

Every effort will be made by Knutson Travels and its agents and staff to execute our itineraries as outlined. Knutson Travels and its agents cannot be held responsible for changes made necessary by circumstances beyond our control. In addition, we reserve the right to make any alterations, additions, or omissions in the program when in our opinion they are necessary for the comfort and well-being of the group. Due to country specific restrictions, local guides may be giving tours for certain areas, but a Knutson Travels employee will be present with groups 16 people or greater.

 

Pace

Many of our programs require participants to be able to stand for extended periods, walk reasonable distances on uneven ground, climb into small caves and around ruins, and climb on and off buses without difficulty. If you feel you are unable to participate in any activity please let us know ahead of time. We reserve the right to return any client deemed to be a hindrance to the well-being of the group (for physical or mental reasons) back to their country of origin at their own expense. Knutson Travels will only take this step after careful consideration, discussion, and mutual agreement.

 

Baggage

Baggage allowances and fees vary from airline to airline. Please refer to the rules of the airline you are traveling on for their specific guidelines. For our tours, the lighter and more compact the better, as you may be required to carry your luggage up stairs or long walks from the bus to the hotel.

 

Single Supplement

Single Supplement varies per tour, please contact our office for rates. If you register as a single and wish to have a roommate, we will make every effort to pair you with another single traveler, however, this is not guaranteed. We must collect the single supplement with final payment. Should you be paired with another traveler, we will refund the full amount of the supplement upon confirmation of the other traveler.

 

Travel Insurance

Travel insurance is compulsory and you will be required to email us proof of purchase 60 days before your tour departure date. Click here to visit World Nomads for your insurance.

 

Smoking

We do not allow smoking on our tours; buses, hotels, or during meals. If you choose to smoke, please do so at least 25 to 50 feet downwind of the group. Any attempts to disregard the no-smoking provision, you will be asked to leave the tour at your own expense.

 

Vaccinations / Immunizations

We attempt to provide you with as much information possible for our tours, please note that all vaccinations/immunizations should be considered with the help of a physician. You are responsible for any costs associated with these vaccinations/immunizations and/or doctor fees.

 

Visa Information

We attempt to provide you with as much information possible for our tours, but do not process or obtain visas for your travel to our tour countries requiring a visa. You are responsible for any costs associated with obtaining the visa for the country or countries in which you are traveling. If you fail to obtain a visa, the cancellation procedures apply and you may not be entitled to a refund, please see the cancellation policy.

 

User Comments, Feedback and Other Submissions

All information, comments, feedback, photographs, videos, stories, trip reviews, suggestions and ideas disclosed, submitted or offered to Knutson Travels in connection with the use of this Site (collectively, “Comments”), shall be and remain the exclusive property of the author, but, by submitting the same to Knutson Travels, the author hereby grants to Knutson Travels a non-exclusive, irrevocable, royalty-free, freely-assignable (through multiple tiers) right and license to use such Comments, in any medium, for any and all purposes, including but not limited to, commercial purposes (including, without limitation, product development, manufacturing, distributing and marketing), displaying publicly, reproducing, or creating derivative works therefrom. For example, your comments may be used in radio, television, print, third-party social media websites, and/or online advertisements, and your photographs may be used in our marketing materials. Your name may be used with any Comments you submit. Knutson Travels is under no obligation to maintain your name or your Comments in confidence, to pay to you any compensation for any Comments submitted, to credit you with respect to any Comments, or to respond to any of your Comments. You agree that you will be solely responsible for the content of any Comments you make. By submitting any Comments to Knutson Travels or this Site, you are representing and warranting to Knutson Travels that you are the exclusive author of such Comments, that such Comments are your original work, and that you have all right, title and interest necessary to grant the rights to Knutson Travels granted by Your submission of such Comments to Knutson Travels.

 

Message Board Postings

Please be aware that any messages, information or materials posted on our message board are not subject to the terms of our Privacy Policy. Please do not submit any information to our message boards that you would like to be kept private or secure. Knutson Travels does not control or regularly review the messages, information or materials posted on the message boards. It is a condition of Your use of the message boards and the Site that You do not upload to, post, distribute or transmit to or through the Site any messages, information or materials which violate or infringe in any way the rights of others, or which are libelous, defamatory, obscene, pornographic, threatening, abusive, unlawful or would otherwise violate any law, or encourage such conduct, or which, without Knutson Travels’ express written consent, contains advertising or any commercial solicitation; post or transmit any material that contains a virus or other harmful component; restrict or inhibit anyone from using and enjoying the message boards.

Knutson Travels has no responsibility for the content of any messages, information or materials uploaded, posted, distributed, or transmitted by Users of the Site, including the message boards. However, Knutson Travels retains the right, but not the obligation in its sole discretion, to monitor, review, edit, delete or refuse to post any third-party content that Knutson Travels, in its sole discretion, deems to be objectionable, in violation of these terms and conditions, or for any other reason or no reason. Knutson Travels reserves the right to disclose any information as necessary to satisfy any law, regulation or governmental request.

By submitting messages, information, and material to any message board (including, without limitation, any image You may use as an avatar) You are granting Knutson Travels a perpetual royalty-free license to reproduce, edit, modify, publish, transmit and display, transmit, create derivative works from, distribute or perform it in whole or in part or incorporate it in any form, medium or technology now known or later developed.

User agrees to indemnify and hold harmless Knutson Travels and all officers, directors, shareholders, employees, authorized representatives and agents from and against all claims and expenses, including attorneys’ fees, arising out of any messages, information or materials uploaded, posted, distributed, or transmitted to or though the Site, including the message boards, by You or through your account or any user ID you may establish.

 

Copyright & Trademark Information

All content of the site are Copyright © 2009-2018, The Knutson Company, LLC dba Knutson Travels, or are copyright of third-party content providers and are protected by international copyright law. All Rights Reserved.

Knutson Travels, Knutson Travels Signature Series, Indulgence, earthtravels, K Wax Stamp, JK | Media, Moab Solutions, Natasha Knutson Photography, Chola Market and logo are trademarks and/or registered trademarks of The Knutson Company, LLC. All Rights Reserved. Other trademarks/logos are the property of their respective owners.

 

Disclaimer

The Federal Trade Commission (FTC) requires the disclosure of any relationship that exists between one who endorses a product and the manufacturer or service provider of the product when writing a review about the product or service. Following are the guidelines that Knutson Travels adheres to:

We at Knutson Travels are not paid to do reviews on any products contained within this website.
If there are links to a product in any of the reviews, a commission may be paid to us if you purchase the product.

We will never write a review on a manufacturer’s product, nor will we promote a product, if we believe the product will not be beneficial to you.

Any commissions received as a result of Knutson Travels promotional efforts will not impact opinions on a product. If through research and/or use of a product proves to be a benefit to the end-user, we will promote it. If not, we do not offer it.

The Federal Trade Commission considers it important for the consumer to understand the relationship between the product reviewer and the manufacturer of the product and, hence, has made this disclosure statement a requirement by law.

Therefore, if you do not see a disclosure policy as part of a review of a product, the one who is reviewing the product may be in violation of the law.

 

The Knutson Company, LLC Responsibility

In the event of any breach of these terms by The Knutson Company, LLC dba Knutson Travels, Customer’s damages shall be limited to the total price Customer paid for the tour. In no event shall by The Knutson Company, LLC dba Knutson Travels be liable for any incidental, contingent, or consequential damages. The making and acceptance of final payment shall constitute a waiver of any and all claims, known or unknown, liquidated or contingent, by the Customer against by The Knutson Company, LLC dba Knutson Travels.

The parties agree that under no circumstances shall The Knutson Company, LLC dba Knutson Travels be responsible for any liability, loss, or damage, caused by the Customer, airline, hotel or other accommodations, conveyancing, or any third party, whether or not contracted with by The Knutson Company, LLC dba Knutson Travels.

THE KNUTSON COMPANY, LLC DBA KNUTSON TRAVELS MAKES NO EXPRESS WARRANTIES HEREIN. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER EXPRESS OR IMPLIED WARRANTIES ARE EXCLUDED.

 

Force Majeure

The Knutson Company, LLC dba Knutson Travels shall not be responsible for errors, delays, failures, or omissions, under this Agreement due to any cause beyond its control, including but not limited to, employee, subcontractor acts and/or omissions, labor disturbances, riots, fires, earthquakes, floods, storms, lightning, epidemics, war, disorders, hostilities, expropriation or confiscation of properties, failure of and delays of carriers, interference by civil or military authorities, acts of God, perils of the sea and the like.

Entire Understanding, Choice of Law This Agreement contains the entire understanding of the parties hereto (final and integrated) with respect to the subject matter hereof and the transactions contemplated hereby. This Agreement supersedes all prior and concurrent oral statements and representations and is the final and integrated intent of the parties. This Agreement may not be changed orally but only by an agreement in writing signed by the party against whom enforcement of any waiver, change, modification, extension or discharge is sought. This Agreement shall be interpreted and enforced in accordance with the substantive and procedural laws of the State of Florida. If there is a determination by a court of competent jurisdiction that one or more of the Agreement clauses are found to unenforceable, illegal, or contrary to public policy, the Agreement will remain in full force and effect except for the clauses found to be unenforceable.

 

Waiver, Jurisdiction, Attorney’s Fees

No act, omission or delay by The Knutson Company, LLC dba Knutson Travels in enforcing any right under this Agreement shall waive any right under or breach of this Agreement by the Customer.The Knutson Company, LLC dba Knutson Travels waiver of a breach of any provision of this Agreement with respect to the Customer shall not operate or become construed as a waiver of any subsequent breach by the Customer. Any and all claims by Customer against The Knutson Company, LLC dba Knutson Travels shall be brought within two (2) years from the date of the occurrence or the date by which The Knutson Company, LLC dba Knutson Travels completed its services, whichever is earlier. For any controversy or claim arising out of, or relating to this Agreement, or its breach, all parties shall submit and not object to jurisdiction and venue in the Broward County Superior Court, State of Florida, Fort Lauderdale Case Assignment Area. The parties agree to waive the rule of construction, which construes the Agreement against the drafter thereof. Should it be necessary for The Knutson Company, LLC dba Knutson Travels to contact an attorney to enforce the terms of this Agreement, The Knutson Company, LLC dba Knutson Travels shall be entitled to attorneys’ fees and costs (including the fees and expenses of expert and fact witnesses) reasonably incurred or made by The Knutson Company, LLC dba Knutson Travels in its collection efforts prior to suit, preparing for suit, during suit, on appeal, on petition for review, and in enforcing any judgment or award, from the party or parties who do not substantially prevail. Customer shall also be responsible for any of The Knutson Company, LLC dba Knutson Travels costs in sending Customer to collection.

 

Content

Content on this website (http://knutsontravels.com) for The Knutson Company, LLC dba Knutson Travels is intended for United States’ Citizens only and subject to United States’ Laws. All costs are in United States’ Dollars only. We allow international travelers to partake in our tours, but payments must be made in US Dollars. Each country tourism authority does not endorse Knutson Travels. The logo and link for the country tourism authority are meant for information purposes only and subject to the terms, conditions and privacy policy on their respective websites.

 

Control

The terms contained herein shall take precedence over any inconsistent or contradictory terms contained in any proposal, Invoice, purchase order or other documents regarding The Knutson Company, LLC dba Knutson Travels services. All terms and conditions of this Agreement shall survive the completion of The Knutson Company, LLC dba Knutson Travels services to Customer and/or any termination of the parties’ relationship.