Refund – Knutson Travels https://www.knutsontravels.com Experience Culture. Experience Tours.™ Tue, 11 Apr 2023 17:56:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.9 https://www.knutsontravels.com/wp-content/uploads/2018/06/kcompass-100x100.png Refund – Knutson Travels https://www.knutsontravels.com 32 32 I cancelled a tour in 2019 and used my credit to purchase the tour you cancelled. Can I get a refund? https://www.knutsontravels.com/faqs/i-cancelled-a-tour-in-2019-and-used-my-credit-to-purchase-the-tour-you-cancelled-can-i-get-a-refund/ Tue, 31 Mar 2020 12:45:09 +0000 https://www.knutsontravels.com/?post_type=slzexploore_faq&p=2419 Unfortunately, tour credits are not refundable. We are returning funds for canceled tours to the original method(s) of payment — and credits used to pay part of your 2020 tour balance are considered a method of payment. Therefore, a credit from 2019 will go back into your account with us. We will extend the expiration date until 2024 — meaning it can be applied to any tour departing in 2024. Any credits not utilized in 2024 will be forfeited.

]]> How will I receive my refund? https://www.knutsontravels.com/faqs/how-will-i-receive-my-refund/ Tue, 31 Mar 2020 12:42:57 +0000 https://www.knutsontravels.com/?post_type=slzexploore_faq&p=2418 If possible, your refund will be issued against your original form of payment — PayPal or credit card. All refunds will be processed through PayPal regardless of how you paid.

]]> When does the refund process start? https://www.knutsontravels.com/faqs/when-does-the-refund-process-start/ Tue, 31 Mar 2020 12:41:30 +0000 https://www.knutsontravels.com/?post_type=slzexploore_faq&p=2416 We start the refund process once we cancel a tour departure and process refunds in order of tour departure date. That means the people on a tour departing closest to today’s date get processed first.

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